Privacy Policy for Elemental Refinery and Elemental Rock Trading Solutions Limited

Last Updated: September 23, 2024

Elemental Rock Trading Solutions Limited, ElementalRock LLC, Elemental Rock Trading LLC (referred to as “Elemental,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or utilize our services. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect personal information from you in various ways, including when you:

• Register for an account
• Place an order for our services
• Subscribe to our newsletter
• Fill out a form
• Interact with us via email, phone, or social media

The types of personal information we may collect include, but are not limited to:

• Name
• Email address
• Phone number
• Address
• Payment information (credit card details)
• Any other information you choose to provide

2. Use of Your Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To process transactions and manage payments
• To communicate with you, including responding to your inquiries
• To send you marketing communications, such as newsletters or promotional materials (you may opt-out at any time)
• To analyze and monitor usage trends to improve the website and services

3. Legal Basis for Processing

We will only process your personal information when we have a legal basis to do so, including:

• Your consent
• The necessity for the performance of a contract with you
• Compliance with our legal obligations
• Pursuit of legitimate interests that do not override your rights

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.

7. Your Rights

Under applicable laws, you may have the following rights regarding your personal data:

• The right to access your personal information
• The right to request rectification or erasure of your personal information
• The right to restrict or object to the processing of your personal information
• The right to data portability

To exercise these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance the user experience, analyze site traffic, and understand where our visitors are coming from. You can choose to accept or decline cookies, but doing so may prevent you from taking full advantage of the website.

9. Third-Party Websites

Our website may contain links to third-party sites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Elemental Rock Trading Solutions Limited
info@elementalrock.com